Message from the Owner
"I have traveled all over Europe in search of award-winning designers to bring you the latest designs and the most stunning wedding gowns available on the market today. Each gown is meticulously made with the highest level of craftsmanship based on your own individual specifications. Yes, each bridal gown is made just for YOU! It will reflect your unique beauty and individuality. You will love your bridal gown, I guarantee it!"
Charme Gaby Bridal Terms and Conditions
Your satisfaction is of the utmost importance to us. We understand that ordering a bridal gown for your special day is an important undertaking, and our cancellation/return policy was created with this in mind.
- Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund
- Orders cancelled after 24-36 hours of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price
- AFTER 72 HOURS from purchase date & once your order has been submitted to the manufacturer for production, (THE ORDER CAN NO LONGER BE CANCELLED. NO REFUNDS CAN BE APPLIED).
Sizing and Fitting Policy:
At Charme Gaby Bridal, with the exception of off-the-rack and sample inventory, all Bridal gowns are custom-made based on your individual measurements and specifications. Because every gown is made specifically for you - we highly encourage our brides to triple check the color, style, and measurements before you submit your order. Because taking measurements can be a difficult task, we highly encourage all of our brides to come in for a free in-house professional measurement consultation as it is a very important step in the custom dressmaking process. Although our wedding gowns are made to order, final alterations and/or touch ups may still be needed in some cases. These minor alterations may be done with our in-house tailor or a tailor of your choice, at your own cost. Please note that wedding gowns that do not fit properly but fit your measurements or the specification that you ordered cannot be returned or exchanged.
- For Custom-made orders, please allow a timeframe between 12-18 weeks
- Off-the-rack and store sample inventory: returns are available within 24 hours of purchase for unworn, unwashed, unaltered, undamaged, clean, free of lint and perfumes, with tags intact and attached
- Custom-made gowns: No returns, no exchanges
- In the event of unresolved disputes, the jurisdiction in court is Pinellas County, FL.
- In the event that Charme Gaby LLC has to begin collection proceedings due to non-payment, you (the buyer) become liable for all applicable attorney fees and court costs.
Acceptance of Terms & Conditions:
- By placing an order with Charme Gaby Bridal, you (the buyer) agree to comply with terms & conditions outlined above, including our return and cancellation policies. You also acknowledge that you have read this agreement which serves as a legally binding and enforceable contract between you (the buyer) and Charme Gaby LLC.